RisolviOnline, Médiateur du Net and Internet Ombudsmann: Have they Experienced a Significant Evolution Lastly?
نویسنده
چکیده
This paper aims at monitoring the evolution of three European ODR providers that were studied in our previous paper “Mediation for B2C Disputes: Results of a Study of Three European ODR Providers”. We focus on quantitative data such as the number of disputes managed, their type and their nature for 2007, 2008 and 2009 to see if any development has taken place. The question of whether the world financial crisis has affected these institutions and some facts in this respect are presented, as well as other issues such as the specialization of the organisation for the success of the service. Finally, future European and worldwide challenges are mentioned with regard to online dispute resolution (ODR) evolution.
منابع مشابه
Indexation de vues virtuelles dans un médiateur XML pour le traitement de XQuery Text
Résumé: Intégrer le traitement de requêtes de recherche d’information dans un médiateur XML est un problème difficile. Ceci est notamment dû au fait que certaines sources de données ne permettent pas de recherche sur mot-clefs et distance ni de classer les résultats suivant leur pertinence. Dans cet article nous abordons l’intégration des fonctionnalités principales du standard XQuery Text dans...
متن کاملUne architecture de système d'information collaboratif pour la gestion de crise
RÉSUMÉ. Un objectif du projet de recherches IsyCri (ANR-CSOSG) est de définir une architecture de système d’information collaboratif afin d’aider à la résolution d’une crise dans laquelle plusieurs partenaires sont impliqués. L’ambition est de faciliter la coordination des activités entre les partenaires dans un souci d’efficacité. La structure architecturale de la solution repose sur deux conc...
متن کاملA. Contribution a l'etude du traitement de la morve experimentale du cobaye par divers antibiotiques. B. Evolution du bacille morveau vers la resistance aux sulfamides
متن کامل
IMPACT OF SYNCHRONOUS COMPUTER-MEDIATED COMMUNICATION ON EFL LEARNERS’ COLLABORATION: A QUANTITATIVE ANALYSIS
For the last two decades, computers have entered people’s lives in an unprecedented manner in a way that almost everybody considers life without them rather impossible. In recent years, researchers and educators have been trying to discover how computers and the Internet technology can maximize the quality of language instruction. As such, the present experimental study sought to investigate th...
متن کاملبررسی عوامل روانی- اجتماعی در بیماران مبتلا به زخم اثنی عشر
In this cross-sectional study, psychosocial factors were assessed in patients with duodenal ulcer (DU) (n=20) and healthy subjects (n=20) matched for sex, age, and education. These factors were assessed during the active phase of DU and again 3 months following the completion of medical treatment. The psychosocial factors included psychological distress symptoms, stressful life events, coping s...
متن کامل